Shipping policy
SHIPPING POLICY - NAYARA JEWELLERY
PROCESSING TIMEÂ Orders are typically processed and dispatched within 1-3 business days (Monday-Friday, excluding bank holidays).
DELIVERY TIMES
- UK Standard Delivery: 2-3 business days
- UK Express Delivery: 1-2 business days
- International Delivery: 5-10 business days (varies by destination)
SHIPPING COSTSÂ Shipping costs are calculated at checkout based on your location and selected delivery method.
PACKAGINGÂ All jewellery is carefully packaged in protective materials to ensure safe delivery.
TRACKINGÂ You will receive a tracking number via email once your order has been dispatched.
DELIVERY ISSUESÂ If your item arrives damaged during shipping, please contact us within 48 hours with a clear photograph of the damaged item. We will arrange a replacement at no additional cost.
INTERNATIONAL ORDERSÂ International customers are responsible for any customs duties, taxes, or fees imposed by their country.
UNDELIVERED PACKAGESÂ If a package is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.